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Free Shipping orders over $99
5 for $99: Bundle any 5 pairs for $99 (save 20%) *discount applies automatically at checkout*
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This Mid-Rise Thong sits comfortably on the mid-hip with no rolling or pinching. Slip into this and forget about visible lines or irritation.
Please note: this product is a preorder with an estimated ship date of 11th November.
Orders containing a preorder item will be shipped together on the latest preorder release date.
1. What is a Preorder?
Preordering allows you to reserve an item before it’s officially available. By placing a preorder, you secure your style and size in our upcoming release, ensuring you don’t miss out on our high-demand colours and styles.
2. Payment
Full payment is required at the time of preorder to secure your items. Once your order is confirmed, we’ll hold your items until they’re ready to ship.
3. Estimated Shipping Date
Preorder items are expected to ship on the below dates for the corresponding styles:
Seamless Ultrasmooth 2.0 in Candy and Shiraz: est. 11th November
Seamless Eco 2.0 styles: est. 22nd November
Super Stretch and Seamless Ultrasmooth 2.0 in Black & Latte: est. 29th November
Please note, this date is an estimate and may be subject to change. We’ll notify you if there are any updates to your ship date.
4. Combined Orders
If your order contains both in-stock and preorder items, the entire order will ship together on the latest preorder ship date. To receive in-stock items sooner, we recommend placing a separate order for those items.
5. Order Cancellations
Preorders can be canceled for a full refund up until 4 weeks out from the estimated shipment date. Once the shipping process begins, we’re unable to accommodate cancellations.
6. Changes to Your Preorder
Changes to your size, colour, or quantity may be possible before the preorder ships. Please contact us at hello@peachunderwear.co as soon as possible, and we’ll do our best to assist.
7. Shipping Notifications
Once your preorder ships, you’ll receive a confirmation email with tracking details so you can follow its journey to you.
8. Returns and Exchanges
Preorder items are eligible for returns or exchanges under our standard return policy. Please refer to our Returns Policy for more details.
9. Contact Us
If you have any questions about your preorder, feel free to reach out to our customer service team at hello@peachunderwear.co.
Picking a size online can be tough, we've made the below chart to help guide you in choosing a size
|
Size
|
Waist (cm) |
Hips (cm) |
|
|
8 |
XS |
66-69 |
91-94 |
|
10 |
S |
70-73 |
95-98 |
|
12 |
M |
74-78 |
99-103 |
|
14 |
L |
79-83 |
104-108 |
|
16 |
XL |
84-88 |
109-113 |
|
18 |
2X |
89-94 |
114-119 |
|
20 |
3X |
95-100 |
120-125 |
|
22 |
4X |
101-106 |
126-131 |
|
24 |
5X |
107-112 |
132-137 |
Care: For best longevity of your seamless underwear, we recommend hand washing in cold water. When machine washed with other garments, even on a delicate cycle, the underwear may rub against abrasive fabrics such as rigid denim or zipper teeth, leading to faster deterioration. Additionally, using cold water is essential, as warm or hot water can cause the fabric's adhesive to dissolve. By following these care instructions, you can help preserve the quality and lifespan of your seamless underwear.
Bundle any 5 pairs for $99 (save 20%)
(Discount applied automatically & not valid with an other discount)
Shipping
Australia
Standard (2-8 business days)
Spend under $99 - $9
Spend over $99 - Free
Express (1-4 business days)
Spend under $99 - $12
Spend over $99 - $4
*please note that orders that are returned to sender or sent with an incomplete address will incur a shipping fee to be resent*
Returns
Please choose carefully as due to hygiene reasons, we are unable to offer returns or exchanges.
For underwear, we recommend purchasing a pair or two to determine your perfect size before commiting to our bundle deal.We do have a size guide available if you are unsure of which size to select. You can view it here.
5 for $99
Bundle any 5 underwear styles for $99 and save 20%
10 for $170
Bundle any 10 underwear styles for $170 and save 32%
(Discount applied automatically & not valid with an other discount)
2 for $60
Bundle any 2 bralette styles for $60 (save 23%)
4 for $109
Bundle any 4 bralette styles for $109 (save 30%)
(Discount applied automatically & not valid with an other discount)
You can check out our size guide here. Our sizing is divided into Underwear and Bralette categories, so please scroll to the bottom of the page to find bralette sizing information.
While we prioritise the swift processing and shipment of orders, we understand that sometimes changes are necessary. While we can't guarantee alterations once an order is placed, please feel free to email our customer care team at hello@peachunderwear.co with your request. We'll make every effort to accommodate your needs if possible.
For inquiries regarding your order, please reach out to our dedicated customer care team via email at hello@peachunderwear.co. We strive to respond promptly within 24-48 business hours, although during peak periods, it may take up to 72 hours for a reply. Our team is available to assist you from Monday to Friday (excluding Victorian public holidays) between 9:00 am and 5:00 pm AEST.
We strive to process and ship orders within one business day of the order being placed. For Australian orders, Standard shipping typically takes between 2-6 business days, while Express post delivery is usually 1-3 business days. Please note that once we hand over your order to Australia Post, shipping times are out of our control. If you require expedited delivery, we recommend selecting Express shipping for the fastest delivery and better resolution in case of any issues.
Please reach out to our customer care team with your order number, and we'll investigate further for you. You can expect a response within 24-48 business hours, though during busy periods, it may take up to 72 hours. Our customer care team operates Monday through Friday (excluding Victorian public holidays) from 9:00 am to 5:00 pm AEST.
AUSTRALIA:
Standard Shipping
Orders over $99: Free
Orders under $99: $9
Express Shipping
Orders over $99: $4
Orders under $99: $12
Yes, you can view shipping rates here. Please note if your order requires customs import duties or taxes we are not responsible for these costs.
We ship our orders from warehouse HQ in based in Cheltenham, Melbourne, Australia.
After your order has been shipped, you will receive a shipping confirmation email (don't forget to check your junk/spam folder). Please note that with Australia Post shipments, there may occasionally be tracking delays where the first tracking scans may not appear until one day after you've received your tracking information. Rest assured, your package is on its way, and we appreciate your patience as it makes its journey to you.
Yes, we do.
We are unable to offer returns or refunds for underwear purchases due to hygiene reasons (except in case of faults). However, for bralettes, we do accept returns for exchange or store credit if initiated and received within 14 days of receiving your order. To request an exchange, please email our customer care team at hello@peachunderwear.co.
Please ensure that the bralette is returned to us in brand new, saleable condition with tags attached and in its original packaging. Please note that shipping fees are non-refundable, and only one exchange is accepted per order.
Please note: all sale items are non-refundable unless faulty and not eligible for exchange.
If you suspect that the item you received is faulty, please don't hesitate to reach out to us. Your satisfaction is our priority, and we want to address any concerns promptly. Please ensure you contact us within 30 days of receiving your order so we can assess the situation and resolve it for you as quickly as possible.
We are based in Melbourne with our office in South Yarra and our warehouse in Cheltenham.
All our styles are designed in Melbourne, Australia, and brought to life through our manufacturing partner based in Dongguan, China.
This is dependant on whether the style is a core or seasonal style. For out-of-stock styles, you can sign up to receive email notifications by clicking the "notify" button located underneath the product title. If you require further details on restocking timelines, please feel free to reach out to our customer care team at hello@peachunderwear.co.
At Peach, sustainability guides all our business decisions. We prioritise minimising waste by ordering smaller quantities to match demand, ensuring that we're not creating products that may go unused. Additionally, we've transitioned from dyed cardboard boxes for product storage, to biodegradable bags.
When shipping your order, we opt for either a recyclable cardboard box with limited dyes and recyclable sticky tape or a biodegradable shipping satchel, depending on the order size. Furthermore, our fabrics and adhesives are certified OEKO-TEX® STANDARD 100.
We're dedicated to furthering our sustainability efforts and have exciting plans to introduce more environmentally friendly fabrics in 2024. Stay tuned for updates on our ongoing sustainability journey!
For best longevity of your seamless underwear, we recommend hand washing in cold water. When machine washed with other garments, even on a delicate cycle, the underwear may rub against abrasive fabrics such as rigid denim or zipper teeth, leading to faster deterioration. Additionally, using cold water is essential, as warm or hot water can cause the fabric's adhesive to dissolve. By following these care instructions, you can help preserve the quality and lifespan of your seamless underwear.
Due to its ultra-lightweight nature, our Super Stretch fabric requires special care. We recommend hand washing in cold water to maintain its quality and lifespan. Machine washing, even on a delicate cycle, may cause snags in the fabric when it rubs against abrasive materials like rigid denim or zipper teeth. By following these care instructions, you can help preserve the quality and extend the lifespan of your Super Stretch underwear.
As these pairs don't contain glue for fabric bonding, they're less sensitive to washing methods. We recommend using an underwear wash bag and machine washing them on a cold cycle to maintain their quality. This method helps protect the fabric and extends the lifespan of your underwear.
Need to get in touch? Please email: hello@peachunderwear.co
We will aim to get back you within 1-2 business days